Usenet Support

Contact Us

United States


Support Contact: Support@AltBinaries.com
Billing Questions: Billing@AltBinaries.com


Subscribe to Usenet by mail by sending money order, cashier's check, or cash to:

Information Couriers, Inc.
1765 E. Nine Mile Rd. 1-201
Pensacola, FL 32514
USA

Please be sure to include your e-mail address as well, as this will be the only way to contact you with your new Usenet account information.

 

Privacy Policy

Alt Binaries Privacy Policy is that no customer information is shared with any outside entities. This includes, but is not limited to, your name, e-mail address, and billing information. This information is held by us and the processing agent.

More specifically, we hold your account data and are the only ones possessing the databases that include your order number, e-mail address, and username & password. These databases do not include your credit card details, name, or any billing information.

Your billing details are held by the processing agent exclusively. This processing agent does not have access to your account information with us. Once your details are submitted when you purchase your subscription, they are encrypted by the processing agent, and remain encrypted at all times. Even for account modification, we are unable to pull up the complete billing card number.

Please do not ever send your full card number via e-mail, this will never be requested by any employee of Alt Binaries.

You will only ever receive e-mail from us regarding your account. Your account details will never be distributed outside of the company unless required by law. We treat your details as we do our own.

 

Common Support Requests

Find Lost Password


Your original e-mail address used at sign up will be required to look up your account with the online form. If this is not available, or lost, please contact technical support. If this is in hand, please enter it below.

E-mail Address:

Account Statistics


Account statistics are updated every 3 hours, and can be viewed by logging in to your account, at the top of this page. Account limits are reset on the 1st of each month, for easier user tracking.

Account Cancellation


To cancel an account with Alt Binaries, please submit a request for cancellation below:

E-mail Address:
Order Number:
Username:
Comments:

Contact Alt Binaries


Support Contact: Support@AltBinaries.com